Betting Shop Manager - Gloucester at BoyleSports

Gloucester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

15.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Management, Team Leadership, Customer Service, Communication, Problem Solving, Staff Development, Competitor Analysis, Business Development, Betting Industry Knowledge, Operational Management

Industry

Gambling Facilities and Casinos

Description

Who are we? BoyleSports are Ireland's largest independent bookmaker. Founded in 1989 by John Boyle, the business has grown to over 370 shops in Ireland and the UK, coupled now with a comprehensive online portfolio for betting and gaming Job Title: Betting Shop Manager Reporting to: Regional Manager Location: Gloucester Our Managers provide, manage and sustain the front-line service to customers that will enhance the Company’s competitive position as “The best service and standards provider in the Industry.” We do this by sticking to our Company Values: Make Personal Connections: Extending the personal touch from in-store to online Personalisation of the product experience Personal, friendly attitude among colleagues and customers Understanding the priorities of your customers Stay Dynamic: A dynamic industry requires a dynamic approach to ideas. Support constant change, activity and progression Be positive in attitude & full of energy & new ideas Be quick to lead, quick to react, quick to respond Growth in industry, adaptability, growing and developing team Be Fearless: Monitor, anticipate and respond to competitor activity as and where necessary Identify business opportunities in the locality when applicable, using the involvement of the whole shop team Instil a fearlessness / self confidence in ourselves Be risk takers & key contributors Don’t fear failure - just fail fast and move on Be confident in what we have achieved & what we will achieve Strive for Excellence: Strive for excellence in all we do Look to do the basics brilliantly Create a positive work environment Develop and assess staff to maximise their potential Assure that “It will do” is not good enough Who are you? Excellent communicator - solving complex issues and communicating these in simple terms to both staff and customers alike. Quick Thinking – Fast to respond in an ever-changing environment, bringing new ideas and methods forward Natural leader – who encourages and open and positive work environment, whilst inspiring and motivating teams to “Strive for Excellence” Ambitious - desire to upskill and progress within the company Confident – Ability to confidently lead a team and inspire others Minimum Requirements Minimum 3 years Retail Manager/Assistant Manager/Supervisor experience Betting Industry Experience Essential Flexibility to work in a multi-site environment, in a business which spans 7 days and trades from 7.00am to 10:00pm daily. (Hours vary from store to store)

Responsibilities

Manage and sustain front-line customer service to enhance the company's competitive position. Lead and motivate the shop team while monitoring competitor activity and identifying local business opportunities.