Beverage Manager at SINGAPORE MARRIOTT TANG PLAZA HOTEL

, , Cayman Islands -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Beverage management, Inventory control, Staff training, Budget management, Vendor management, Wine cellar management, Cocktail program development, Financial reporting, Customer service, Liquor law compliance, Menu planning, Sommelier skills, Loss prevention, Scheduling, Team leadership, Food and beverage pairing

Industry

Hospitality

Description

Beverage Manager Responsible for beverage operations and staff on a daily basis. Areas of responsibility include beverage service in the Restaurants / Bars, Honor Bar and In Room Dining. Position assists with promoting the property’s beverage program, beverage menu planning and innovation, maintains standards, assists team on the floor during peak periods and manages property beverage inventories, controls and results. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals and implements training plan. Strengthens the food and beverage / culinary team by assisting in other outlets when needed. The ideal candidate will have: * High school diploma or GED; minimum 4 years of progressive experience in luxury food & beverage operations, high‑end restaurants, or five‑star/forbes-rated properties * Proven experience managing large‑scale, high‑volume, and luxury beverage programs, including wine cellars, cocktail programs, and specialty spirits portfolios * Advanced WSET or Sommelier certifications strongly preferred; deep, well‑rounded knowledge of global wine regions, premium spirits, and beverage trends * Demonstrated expertise in elevated food and beverage pairing across multiple cuisines and service styles * Strong administrative and organizational skills, including scheduling, vendor management, purchase order handling, and policy compliance * Advanced understanding of beverage inventory processes, par level planning, stock rotation, and loss‑prevention practices * Proven ability to manage beverage costing, forecasting, and financial reporting with accuracy and accountability * Excellent verbal and written communication skills, with the ability to train and inspire diverse teams * Certification in liquor, wine, and food service; alcohol awareness certification required CORE WORK ACTIVITIES Managing Beverage Operations • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Implements agreed upon beverage policy and procedures throughout the property. • Manages in compliance with all applicable beverage and liquor laws. • Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. • Monitors adherence to all liquor control policies and procedures. • Attends pre- and post-convention meetings as needed to understand group needs. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. • Manages to achieve or exceed budgeted goals. • Ensures compliance with all beverage policies, standards and procedures. • Maintains food handling and sanitation standards. • Manages inventories according to budget and business levels. • Assists with developing menus and promotions as necessary. Leading Beverage Team • Trains staff on liquor control policies and procedures. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures employees understand expectations and parameters. • Communicates critical information to the beverage staff regarding each event. Ensuring Exceptional Customer Service • Provides excellent customer service. • Interacts with guests to obtain feedback on product quality and service levels. • Responds effectively to guest problems and complaints. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Provides feedback to individuals in an effort to improve service performance. • Reviews comment cards and guest satisfaction results with employees. Managing Human Resource Activities • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in the development and implementation of corrective action plans. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Responsibilities

The Beverage Manager oversees daily beverage operations, including service in restaurants, bars, and in-room dining, while managing staff and inventory. They are responsible for maintaining financial budgets, ensuring legal compliance, and driving guest satisfaction through high-quality service and innovation.