Beverage Server - Casino Service Bar at Hard Rock Hotel & Casino Ottawa

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Beverage service, Cash handling, Customer service, Alcohol awareness, Communication, Mathematical skills, Organization, Hospitality, Conflict resolution, Regulatory compliance

Industry

Gambling Facilities and Casinos

Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. This position is part-time & has two shift options: - Overnight: Shift starts at 12am midnight until 8:30am. - Day: Shift starts at 8am until 4:30pm Ability to work flexible schedules, including nights, weekends and holidays is required. *The company-provided Cocktail Server uniform consists of: a corset top, satin mini-skort, fishnet hosiery, & knee high boots (boots not provided). Essential duties include, but are not limited to: Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures. Ensure guest satisfaction in assigned areas and other areas if necessary. Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines. Keep bar and service area clean, sanitary and organized at all times. Adhere to beverage control procedures. Adhere to all regulatory, departmental and company policies and procedures Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations Promote positive guest and team member relations Qualifications High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume. Certificate in Mixology is preferred. Must undergo Alcohol Awareness Certification training on an ongoing basis. Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities. Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor. Ability to work flexible schedules, including nights, weekends and holidays is required. Must possess knowledge of both food and beverage items. Must be able to make cash transactions accurately. Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures. WORK ENVIRONMENT: The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. Native American Preference Policy: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. Employment Process: Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to: Credit Check Criminal Background Check Drug Screen Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Responsibilities

The Cocktail Server is responsible for serving alcoholic and non-alcoholic beverages to guests while ensuring an exceptional experience. They must also handle cash transactions accurately and maintain a clean, organized service area in compliance with company and regulatory policies.