Beverage Server - Casino Service Bar at Hard Rock Hotel & Casino Ottawa

Bristol, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

25.0

Posted On

05 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Suggestive Selling, Cash Handling, Oral Communication, Interpersonal Skills, Conflict Resolution, Time Management

Industry

Gambling Facilities and Casinos

Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits POSITION SUMMARY: The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships. This position pays $7.25 an hour plus tips. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner. Adheres to food and beverage policies and State Liquor Laws. Completes all required set-up duties on time. Keeps station clean at all times. Promotes positive customer relations. Responsible for the receipt of monies and settlement of guests checks. Performs all other related and compatible duties as assigned by the Food and Beverage Manager. EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis) High school diploma or equivalent required. ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc): Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working. Must have good oral communication skills. Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations. Must be able to lift up to ten (10) pounds frequently throughout shift. Must be willing to work a flexible schedule. Must have the ability to withstand noisy and smoke filled environments. Must be able to sit 20% of shift and walk 80% of shift. EMPLOYMENT PROCESS: Hard Rock's employment process requires candidates to obtain gaming licensure by successfully completing a background check prior to beginning employment. The background check may include, but is not limited to: Credit Check Criminal Background Check Drug Screen PAY RANGE: $2 - $25/Hourly Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Responsibilities

Provide prompt and courteous beverage service to casino guests, including taking orders and suggestive selling. Maintain a clean station and adhere to state liquor laws and food and beverage policies.