TCU Place is looking for several ambitious and energetic team players to join the team as Guest Services Attendant - Servers. This group is responsible to provide excellent beverage ordering and delivery in all VIP spaces where table / in-suite service is offered. This is a casual position and staff are scheduled for events that typically take place evenings and weekends and the odd day. This is a perfect position if you are looking to supplement your income or if you simply like to be part of the entertainment business.

QUALIFICATIONS:

• Grade 12 education.
• Knowledge of cash-handling procedures.
• Previous service experience is considered a strong asset
• Ability to deal courteously and tactfully with guests and clients

SECURITY REQUIREMENTS

Acceptable current Criminal Record Check (CRC) upon offer of employment

• Provides directions, information and answers to event-related questions in a pleasant and courteous manner.
• Enters customer orders into the POS correctly and efficiently
• Approaches and serves the customer within TCU Place Standards of Excellence
• Enforces guest services policies, e.g., smoking in designated areas, no food or drink in the theatre.
• Enforces no-camera policy at the discretion of the promoter.
• Adheres to procedures regarding cash.
• Cleans work area and equipment after events.
• Picks up garbage (e.g., cups, wrappers, programs, etc.) during events.
• Performs minor custodial duties, including wiping sinks and mirrors and restocking supplies as necessary during events.
• Provides table and/or host service of wines, liqueurs, beers and spirits.
• Provides support to the Guest Services department duties as required by the event