BeyondTrust/Bomgar Engineer- US Citizen at NTT DATA

Chantilly, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Feb, 26

Salary

0.0

Posted On

07 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

BeyondTrust, Bomgar, System Backups, Automation, Security, Integration, Scripting, Cloud Computing, Microsoft Azure, Amazon Web Services, ServiceNow, Problem-Solving, Documentation, Training, Technical Support, Collaboration

Industry

IT Services and IT Consulting

Description

Perform system backups and recovery. Design, develop, test, document, and deploy BeyondTrust solutions that meet functional and security requirements. Develop standard processes in conjunction with your team, increasing the overall maturity level for the solution. Integrate BeyondTrust solutions with other security tools, identity management systems, and IT infrastructure. Ensure seamless communication between BeyondTrust products and existing systems. Develop scripts to automate the resolution of identified issues. Ensure scripts are secure, efficient, and well-documented. Test scripts in a controlled environment to ensure they work as expected without causing unintended consequences. Use BeyondTrust's automation features, such as BeyondInsight or custom workflows, to trigger scripts based on certain conditions or events. Develop a user-friendly interface where users can click a button or link to run the script ensuring that only authorized users can execute these scripts to prevent misuse. Conduct training sessions to educate users on the new features and how to use them effectively. Provide training sessions for end-users and IT staff on how to effectively use BeyondTrust solutions. Integrate systems and solutions, triage issues, and prioritize tasks as it relates to your solutions. Produce and review detailed documentation and diagrams related to the solution. Provide periodic reports, addressing audit findings, and supporting testing activities. Implement and maintain proper security practices and be responsible for patching and/or upgrading tools related to the solution. Monitor performance of the solution, identify potential issues and risks, as well as recommend and implement solutions following standard release processes. Optimize the relevant infrastructure for cost-effectiveness, performance, and scalability. Develop and maintain automation scripts and templates to streamline provisioning, configuration management, and deployment processes. Provide oversight and technical cross-training and/or coaching of more junior colleagues. Must be a US citizen with an Active Secret Security Clearance IAT Level II or higher certification (ex: Security+) Experience integrating BeyondTrust Remote Support with ServiceNow. Experience integrating BeyondTrust Remote Support with Nice CXOne (InContact) or other customer support solutions. Experience with Microsoft Azure or Amazon Web Services. Cloud certifications such as Azure Administrator Associate (AZ-104), AWS SysOps Administrator or AWS Solutions Architect. Technical degree in Computer Science, Computer Engineering, or related subject area. Proven ability to work closely with customer network and operations teams to resolve issues or security concerns of tools and services. Proven ability to work with vendors in troubleshooting and resolving issues related to tools and solutions. Excellent problem-solving and analytical skills, with strong attention to detail. Ability to adapt quickly to changing priorities and work well under pressure. Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and clients.

Responsibilities

The engineer will perform system backups and recovery, design and deploy BeyondTrust solutions, and integrate them with other security tools. They will also develop scripts for automation, conduct training sessions, and ensure proper security practices are maintained.