BI Data Analyst at Allianz Global Corporate & Specialty SE

Madrid, Community of Madrid, Spain -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

0.0

Posted On

03 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Business Intelligence, SQL, JavaScript, Power BI, MicroStrategy, Tableau, Data Management, Big Data, WFM, CRM, Telephony Systems, Problem Solving, Team Spirit, Self-Motivation

Industry

Financial Services

Description

Key responsibilities As part of the Performance Management team placed within our Operations Performance & Productivity division, the “BI Data Analyst ” is responsible for providing an accurate and comprehensive visibility of Operations performance to business owners, including Activity, Quality and Productivity indicators. The primary duty of the Business Intelligence Analyst is to transform data into insight that can help to improve the value of the business. The Business Intelligence Analyst is responsible for the success of the business because the organization uses data, they collect to discover areas of revenue loss and identify areas that need improvement in order to increase the company’s profits. He/she will enable all stakeholders to make better and quicker decisions and thus ultimately improve the Operations´ performance as well as employee engagement As a BI Data Analyst, you are in charge of the following responsibilities: Identify, collect and analyse the needs in terms of KPIs and dashboards required by the business stakeholders; including call center leaders, management as well as other functions and headquarter. Develop a framework to methodically and qualitatively collect/store raw data from different sources, transform it into agreed upon KPIs, displayed into comprehensive regular dashboards at different frequencies (daily/weekly/monthly/quarterly/yearly) and levels of granularity. Monitor and analyse performance trends or patterns and proactively deliver alerts and actionable insights to relevant decision-makers. Work closely with the headquarter team to ensure a successful local implementation of the global business intelligence tool (Power BI based). Support business owners in preparing performance review presentations and act as a point of contact for the Headquarter to provide additional /ad-hoc KPI and analysis under agreed deadlines. Document the business intelligence operating procedure, to be continuously updated/improved based on process evolutions and feedback from internal customers. Collaborate and share best practices with team members, and undertake any additional task as required by the hierarchy. What you bring College degree in Computer Science, Engineering, Mathematics/Applied Statistics, Finance or a related field. Minimum 3-5 years’ experience as a data analysis/scientist /engineer, in a customer focused and performance-driven organization. Knowledge in query and program languages such SQL, JavaScript. Experience with BI tool such as Power BI, MicroStrategy, Tableau. Good command of English. Experience in Data management, Big Data, WFM, CRM and Telephony system is a strong advantage. Ability to work in muti-task effectively. Fast learner and able to work well under pressure, good team spirit. Good problem-solving skill. Good attitude self-motivated. What we offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 79321 | Underwriting | Professional | Allianz Partners | Full-Time | Permanent

Responsibilities

The BI Data Analyst is responsible for providing visibility of Operations performance to business owners and transforming data into insights to improve business value. This role involves identifying and analyzing KPIs, developing dashboards, and delivering actionable insights to decision-makers.