WHO YOU ARE

You have Heart for Service
We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.
You are Curious
We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.
You Find a Way
We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do.

WHAT YOU WILL DO

Alchemer helps organizations turn customer feedback into meaningful business action. As part of our next chapter, we are embedding AI across our platform to unlock deeper insights, elevate user experiences, and scale innovation. If you are passionate about building intelligent, user-friendly solutions at scale—we want to meet you.
As AI Architect, you will design and maintain ThoughtSpot worksheets, views, and Liveboards to deliver actionable insights. You’ll collaborate with stakeholders to translate business needs into scalable BI solutions, optimize data models, manage data sources, and ensure strong security and governance. Additionally, you’ll enhance system performance, support user adoption through training, and stay current on ThoughtSpot features and BI best practices to continually improve analytics capabilities.

WHAT YOU BRING TO THE ROLE

• A degree in Computer Science, Information Systems, Data Analytics or equivalent experience.
• Proven experience in BI engineering, data analytics, or a similar role, with deep expertise in ThoughtSpot.
• Advanced SQL skills for data exploration, transformation, and optimization.
• Experience with data modeling and ETL processes, with a strong eye for clean, efficient design.
• Familiarity with cloud data warehouses like Snowflake, BigQuery, Redshift, or Azure Synapse.
• Knowledge of BI governance, security, and performance tuning to ensure scalable and compliant solutions.
• Excellent analytical and communication skills, with the ability to thrive cross-functionally in a fast-moving environment
  Compensation for this position includes an annual base salary of $130,000 to $150,000, with eligibility to participate in our Employee Participation Unit program.
  Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays.
  Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.