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Bi-Lingual Customer Service Representative - In Office at Kane's Furniture

Pinellas Park, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Sep, 26

Salary

0.0

Posted On

30 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish Fluency, Customer Service, Telephone Communication, Multi-tasking, Computer Skills, Professionalism, Clerical Functions, Record Maintenance

Industry

Furniture and Home Furnishings Manufacturing

Description

For over 75 years, Kane’s has been resilient in serving Central and South West Florida. Kane’s truly cares about our associates, finding health and wellness very important! Therefore we offer a variety of benefits to ensure health and happiness! We offer standard medical benefits, 401K, associate discount on merchandise, life insurance and many ancillary options tailored to you and your family’s needs! We want YOU to grow your career with US! When you join Kane’s, no matter what the level or role, we will support your path to success in many ways. Kane’s has a proven track record of promoting our associates from within, so come join us! Our Bi-Lingual Customer Service Representatives work directly with Customers to ensure they receive a superior customer experience from the time they purchase in store or online, through to delivery of the product in the home and beyond. Working in our service-center environment, requires: * Friendly and courteous service over the phone * Resolve customer issues with minimal supervision * Prompt follow up * Execute clerical functions in a timely fashion * Update and maintain all customer service reports and records * Maintain accurate records for all customer interactions Qualifications * Must Speak Spanish * Qualified candidates will have a steady job history * 1 -3 years’ experience in a customer service role is desired but not required * Candidates must have excellent telephone phone communication skills * Verbal and written communication, and multi-tasking skills * Strong computer skills are necessary * The ability to project professionalism * Must possess a clear and professional speaking voice * The schedule of this full-time position will include coverage of business hours of Tuesday through Saturday 8:30a.m. to 5p.m. - schedule can vary based on the business needs. This position will be located at our Corporate Distribution Center located at 5700 70th Avenue North, Pinellas, Park FL , 33781.

Responsibilities

Provide superior customer service via phone from purchase through delivery and beyond. Resolve customer issues independently and maintain accurate service reports and records.