Bi-lingual Front Desk Associate at The DO GmbH

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Insurance Verification, Appointment Scheduling, Patient Data Entry, Medical Billing, Microsoft Word, Microsoft Excel, EMR/EHR Systems, Professional Communication, Phone Etiquette

Industry

Description

Description At Barbour Orthopaedics, we’re dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives. We are currently seeking a Part-time Front Desk Associate to join Kennesaw. The Front Desk Associate is a highly visible, customer service focused position. The ideal candidate for this position is someone who is enthusiastic, compassionate and knows how to give a memorable first impression to patients and guests. Duties include maintaining all front desk activities such as scheduling appointments, greeting patients and vendors, performing Inbound and Outbound calls/faxes/emails, insurance verification, and accepting payments. Clinic Locations: Forest Park - 871 Forest Pkwy, Forest Park, GA Lawrenceville- 965 Oakland Road, Lawrenceville, GA 2505A Chastain Meadows Pkwy, Marietta, GA Shift: Monday - Thursday Noon- 8pm; Friday 9-6pm Saturdays 9-6pm Responsibilities: Collect and enter patient data while checking the accuracy of existing data. Prepare appropriate paperwork for patient appointments. Verify Patient Insurance or Financial Responsibility Collect any payments required by patients before their visit. Demonstrate professionalism in appearance, language, and demeanor. Properly greet all who enter the office and check patients in accordingly. Scan patient data into appropriate charts. Monitor patient wait times. Communicate with patients as they wait. Schedule patient appointments in person or over the phone. Answer phone calls and transfer calls to the appropriate departments. Monitor office supply levels. Complete office opening and closing procedures. Requirements Qualifications: High school graduate or GED certificate Minimum of six (6) months of customer service experience with basic knowledge of the medical insurance process. Language skills adequate for high-level written, interpersonal, and telephone communication. ASC/Medical Office experience preferred. EMR/EHR systems experience preferred. Proficient with Microsoft Word and Excel.

Responsibilities

Manage front desk activities including greeting patients, scheduling appointments, and handling inbound and outbound communications. Responsible for insurance verification, collecting payments, and maintaining patient charts.