Piper Companies is seeking a Business Intelligence Reporting Analyst to join a premier financial services organization based in San Antonio, TX. The Business Intelligence Reporting Analyst will be a key contributor on the collections analytics team, supporting enterprise-level recovery strategy through data-driven insights. This position is hybrid in San Antonio, TX!

QUALIFICATIONS FOR THE BUSINESS INTELLIGENCE REPORTING ANALYST INCLUDE:

• 2+ years of experience in a data warehouse environment.
• Experience in a Collections Environment (Delinquency, Roll Rates, Charge off, etc.)
• Understanding of FDCPA, TCPA, GLBA, CFPB
• Advanced proficiency in SQL and BI platforms such as Tableau or Power BI.
• Demonstrated expertise in data analysis and visualization.
• Understanding of credit risk, customer segmentation, and financial KPIs.
• Knowledge of regulatory frameworks such as FDCPA and CFPB.
• Bachelor’s degree in Business, Data Science, Computer Science, or a related field (preferred).

• Analyze large volumes of collections and recovery data to identify trends, patterns, and anomalies.
• Create, automate, and maintain reports and dashboards using Excel, SQL, Tableau, and Power BI.
• Collaborate with collections, credit risk, and operations teams to develop and evaluate strategies aimed at improving debt recovery.
• Draw actionable conclusions from data analysis to support process optimization and cost reduction.
• Identify opportunities for segmentation and personalization of collections strategies.
• Support audit and compliance teams by providing relevant data and documentation.
• Create written reports, presentations, and visuals that effectively summarize findings and support recommendations.
• Collaborate with BI and data science teams across departments to pursue shared goals and deepen understanding.