WHY WORK FOR US?

As the premier Specialized dealer in the north, we stick to the Specialized ethos. We believe bicycles have the power to change lives. We’re always looking for passionate people who share in this belief and who want to play an active role in inspiring and getting more people on bikes.
We are a busy, independently owned cycle store in the North Yorkshire town of Harrogate, with several partner stores in the north of England.
We deal primarily with customers looking for high-end Specialized bicycles, who expect the highest levels of service. This means you will work with the newest bikes, componentry and tech. available in the cycle industry.
As part of the business, we also run an active service centre, offering repair and maintenance options for most brands of bike.

If you like the sound of the above, there’s more!:

• Competitive salary (DOE)
• Significant bonus possibilities
• Trade discounts on both bikes and accessories from most industry brands
• Regular business daytime working hours
• 32 days paid holiday
• Great riding on your doorstep
• Shower facilities
• Friendly and experienced team, working together in a supportive environment
• Training and progression opportunities
• Chance to work with the newest and best bicycle technology
• A role where two days are never the same - hands-on, fast-paced and rewarding!

IS THIS YOU?

We are looking for an individual with the following qualities to complement our existing team and to provide our customers with the best experience:

• Confident communicator
• Good attention to detail
• Assured multitasker
• Organisational skills
• Helpful, approachable attitude
• Works well as part of a team
• Felixible, pro-active, can-do approach
• Good cycling product knowledge
• Bicycle service centre experience is preferred
• Reliable and adaptable
• Basic computer literacy

If you would like to apply for the role, please apply through Indeed or send your CV and cover letter with details as to why you are the right person to join our team to crian@specializedharrogate.co.uk.
If we find the ideal candidate, we will bring forward the closing date for applications.
Salary: DOE (depends on experience)
Full Time, 5 days out of 7
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year

Benefits:

• Casual dress
• Company events
• Employee discount
• On-site parking
• Store discount

Ability to commute/relocate:

• Harrogate HG1 1BL: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please include a cover letter with your application explaining why you would like to join our team. Applications will only be progressed if they include a cover letter. Have you included a cover letter?

Experience:

• Bicycle shop: 1 year (preferred)

Licence/Certification:

• Cytech Certification (preferred)

Work Location: In perso

Workshop Scheduling & Coordination – Manage and prioritize repair bookings to ensure a smooth workflow and timely turnaround.
Customer Service & Advice – Be the first point of contact for customers, providing expert advice on repairs, servicing, and upgrades.
Team Support – Work closely with mechanics, ensuring they have everything they need to complete services efficiently.
Stock & Inventory Management – Oversee workshop parts and tools, ensuring stock levels are maintained.
Quality Control & Efficiency – Ensure all work meets high standards and workshop procedures are followed.
Upselling & Sales Support – Identify opportunities to recommend upgrades, accessories, and service packages.
Administrative Duties – Process work orders, update service records, and handle warranty claims where needed.