Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.
We are now looking to grow our Bid Team by hiring a new Bid Coordinator to support the identification, distribution, and management of all activity within the bid and tender process. This is a key role that ensures Phoenix captures every opportunity and delivers compliant, high-quality submissions.

WHAT WE DO

• Phoenix operates across four key public sector frameworks, monitoring open opportunities daily.
• The team identifies suitable opportunities, logs them into our Tender Tracker system, and drives the workflow across the wider bid function and solutions specialists.
• Once opportunities are logged, the Coordinator ensures:
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• All clarifications are raised and tracked.

• Communication flows smoothly between internal and external stakeholders.
• Final submissions are compliant, on time, and logged correctly.

KEY SKILLS & EXPERIENCE:

• Previous bid or contracts experience is helpful but not essential.
• More important is the right mindset and personality:
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• Proactive, highly organised, detail-focused.

• Comfortable managing high volumes of information.
• Strong communicator – written, verbal, and via Teams/phone.
• Team player who shares workload and thrives in a collaborative environment.
• Able to prioritise under time pressure and strict deadlines.
• Good working knowledge of group inbox management (e.g. colour coding, triage) is advantageous.
• Strong copy editing skills with excellent grammar, spelling, and attention to detail.
• Advanced MS Word skills and proficiency across MS Office.
• Strong analytical and reporting skills with the ability to track and present data.
• Commercial awareness, including an understanding of risk and governance.Confident engaging with colleagues at all levels.

WHAT WILL YOU BE DOING?

• Monitoring, logging, and coordinating all incoming bid opportunities.
• Downloading and reviewing bid documentation.
• Submitting and managing clarification questions via tender portals and ensuring the correct people are notified of any updates.
• Coordinating bid responses and submitting final tender documents within deadlines, ensuring compliant submissions.
• Supporting framework reporting and ensuring data accuracy (win/loss/decline).
• Working closely with sales and business units to ensure tender expectations and timelines are met.
• Managing portal logins and ensuring compliance with ISO 27001 standards.
• Supporting the upkeep of key certifications and compliance requirements.
• Assisting with KPI reporting and preparing management reports.
• Maintaining the bid library, authoring content, and editing text produced by colleagues.
• Liaising confidently with stakeholders at all levels across sales, operations, and bid functions.
• Coordinating workload across the team to ensure nothing is missed.
• Promoting Phoenix’s key values and company culture while supporting objectives around information and data security.

WHERE IS THE ROLE BASED?

This is a hybrid role as you would be expected to be in the office around 2 times per week.