BIKE SECURITY OFFICER at Graton Resort & Casino

Rohnert Park, California, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Security Patrol, Emergency Response, Incident De-escalation, Baton Use, Chemical Agent Use, CPR/AED, Traffic Direction, Incident Reporting, Asset Protection, Guest Relations, Law Enforcement Knowledge, Physical Fitness, Bicycle Patrol, Vehicle Operation, Communication

Industry

Gambling Facilities and Casinos

Description

Position Summary: Ensure the safety and security of guests, Team Members, and Company assets. Perform responsibilities in accordance with all Company standards, policies, and procedures. Perform all of the duties of a Security Officer in addition to being deployed outdoors on bicycle, vehicle or foot with baton and chemical agent. Essential Functions: 1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values. 2. Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity. 3. Patrol and observe all public areas, Team Member service areas, and Company grounds for the safety of guests and Team Members. 4. Respond to all disturbances in order to defuse the incident. Be prepared to become involved in a physical confrontation when necessary. Always remain alert. 5. Observe, report and take action as directed by the supervisor with respect to all suspicious, unusual situations. 6. Transport and protect Company funds. 7. Document all incidents as directed by the immediate supervisor. 8. Escort Team Members to and from their vehicles when requested. Jump-start Team Members' vehicles when needed. 9. Have working knowledge of, and enforce, all applicable laws, policies and procedures. 10. Maintain a high level of personal integrity. 11. Ensure overall guest satisfaction. 12. Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere. 13. Maintain a high level of grooming and uniform standards. 14. Interact with guests in a friendly and courteous manner. 15. Be aware and handle guest opportunities. 16. Must have knowledge of SDS booklet location for your area. 17. Patrol hotel grounds, guest and Team Member parking areas and surrounding areas continually observing them for prowlers, parking in restricted areas, blocking of exits and fire hazards. 18. Issue parking citations for unauthorized parking. 19. Direct traffic when necessary. 20. Investigate and prepare written reports on incidents that occur outside during the shift. 21. Assist other Security Officers when required. 22. Be alert for burglaries, prowlers, vandalism, trespassers, and removal of hotel/casino property without proper authorization. 23. Will report any damage to Shift Management. I would say this is more policy than job duty. 24. Other job-related duties, as assigned by Management. Qualifications Required Qualifications: 1. Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. 2. High School Diploma or equivalent. 3. Must be at least 21 years of age. 4. Previous security experience preferred. 5. Ability to obtain and maintain a Graton Gaming License, Guest Intoxication Awareness Training and valid Driver's License. 6. Must complete Graton Resort & Casino's Security Academy once hired. 7. Must complete Graton Resort & Casino's Practical Bike Evaluation Course to qualify for the position. 8. Must be able to obtain the following certifications: Baton, Chemical Agent (pepper spray), and CPR/AED. Company will provide training once hired. 9. Must not have been convicted of any crime for which registration is required. Physical Requirements: 1. Manual dexterity to operate job related equipment. 2. Ability to subdue person(s), ability to run 25 yards, climb stairs, sit, stand, and walk for duration of shift. Ability to drag an unconscious person during an evacuation. 3. Acute sense of smell and sound, and the ability to communicate using a two-way radio and telephone. 4. Ability to lift up to 50 pounds with or without assistance. 5. Ability to withstand extreme outdoor conditions. 6. Ability to ride and carry a bicycle of duration of shift. Ability to load a bicycle into a vehicle. 7. For safety reasons: Must not exceed the weight limit on company issued bicycles. 8. Further physical requirements include but not limited to: a. Standing b. Kneeling c. Walking d. Bending e. Lifting f. Climbing g. Grasping h. Handling i. Reaching Work Conditions: Work is typically in an area, which may be unusually hot, cold, noisy, and may contain second hand smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a sitting or non‐ sitting position. Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. Constant contact with fellow Team Members and Guests.

Responsibilities

The primary responsibility is ensuring the safety and security of guests, team members, and company assets by performing patrols on foot, bicycle, or vehicle, responding to all emergencies, and defusing disturbances. This role requires active involvement in physical confrontations when necessary and adherence to all company policies and procedures.