Bilingual Account Manager at Reynolds and Reynolds

Quebec, Quebec, Canada -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

80000.0

Posted On

19 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Relationship Building, Sales Experience, CRM Management, Communication, Strategic Calling, Problem Solving, MS Office Proficiency, Travel Management

Industry

Software Development

Description

Job Description TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for a Account Manager to join our growing team. As an Account Manager you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. As the Account Manager, you will communicate new enhancements, integrations, developments, campaigns and news to clients, maintain accurate and up to date data in CRM, and help manage the post sales process through implementation and delivery. Responsibilities Will Include, But Are Not Limited To You will ensure communication and customer satisfaction for existing accounts and will develop relationships within your assigned territory/account list. Manage the long-term health of our customer base and identify areas of risk and ensure retention. Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists. Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts. Working Conditions Driving to and from customer sites (sitting on average 1-4 hours) or flying to customer sites in Canada Customer visits require frequent standing up to 8 hours a day, with a 1 hour lunch break Packing, lifting and carrying personal luggage up to 50 lbs (discretionary) 15 minutes-1 hour a day Simple grasping and fine manipulation (both hands) 3-6 hours a day (pointer/mouse) Require to look at a computer screen up to 8 hours a day Your compensation will be a base pay of $75-$80k. Total targeted income with commission for year one is expected to be $100k+. Requirements College Degree preferred Must have relevant sales experience for 1+ years in car rental, dealership, or travel industry required Ability to travel 25% across the Canada Able to travel to the United States for company-paid training Bilingual in English and Canadian French and able to communicate with our customers outside of Quebec required Excellent customer service and relationship building skills Proficient in MS Office products Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years Benefits Benefits We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: Medical, dental, vision, and life insurance Pension plan (100% company match up to 6%) Working remotely with a laptop, and other provided home office equipment Professional development and training Promotion from within Paid vacation and sick days Referral bonuses Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Responsibilities

As an Account Manager, you will be responsible for ensuring customer satisfaction and managing the long-term health of customer accounts. You will act as a liaison between customers and internal teams, communicating updates and managing the post-sales process.