OVERVIEW

W.O. Stinson & Son Ltd. is a family business specializing is fuel distribution and HVAC services. We seek a reliable, hard-working and trustworthy bilingual Accounts Receivable/Collections clerk to join our team. This is a full-time, permanent position, Monday through Friday. The ideal candidate will be detail-oriented, organized, comfortable making collection calls and able to monitor customer account details for non-payments, delayed payments, and other irregularities. Collection calls are a large part of this position.

QUALIFICATIONS:

• Be able to maintain regular and consistent attendance and punctuality
• Be available Monday to Friday
• Strong knowledge of accounts receivable
• Fluent in English -required
• Fluent in French -required
• Excellent customer service skills with professional phone etiquette
• Proficient in Microsoft Excel
• Minimum 1-year Accounts Receivable experience
• Strong diplomatic, negotiation, and conflict resolution skills to handle late payments and delinquent accounts
• Be able to multi-task, have good organizational skills and be able to work in a team environment
  We offer long-term employment opportunities and training. W.O. Stinson & Son Ltd. is an equal opportunity employer and welcomes all qualified applicants to apply. If contacted for an interview, please inform us if accommodation is required.
  Job Types: Full-time, Permanent

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• RRSP match

Experience:

• Accounts receivable: 1 year (required)

Language:

• French (required)
• English (required)

Work Location: In perso

• Collection phone calls for Residential and Commercial accounts
• Monitor customer account details for non-payments, delayed payments and other irregularities
• Handle customer inquiries regarding billing issues and payment discrepancies
• Process accounts receivable transactions promptly and accurately
• Review AR aging to ensure compliance
• Process credit card payments
• Investigate and resolve customer queries
• Communicate with customers via phone, email, and mail
• Collaborate with the accounting team on month-end closing procedures
• Back-up reception as needed
• Assist in other duties as needed