ABOUT US

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

WHO WE ARE

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

• Review SIU referrals and determine which claims meet the established criteria and will be accepted for investigation by SIU
• Analyze internal and external data systems to identify suspicious claims activity
• Complete open-source intelligence (OSINT) searches
• Design and create data reports/tools to proactively identify questionable claims or policy activity
• Providing recommendations for action post-investigation
• Support development of case investigations, fraud detection and tool enhancements for all lines of business and regions
• Identifies issues, resource challenges and competing priorities regarding fraud identification and escalate to Claims Managemen