Bilingual Client Services Specialist at Aramark
Mississauga, ON L4W 5G2, Canada -
Full Time


Start Date

Immediate

Expiry Date

19 Oct, 25

Salary

0.0

Posted On

20 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Camtasia, Internet, French, Communication Skills, It, Microsoft Office, Computer Skills, Thinking Skills, User Requirements, Database Integrity

Industry

Logistics/Procurement

Description

JOB DESCRIPTION

Come join the dynamic team at Complete Purchasing Services as a Client Services/Support specialist. You will be responsible for systems maintenance, over‐the‐phone training & support, and inside sales function for contract compliance and user adoption of Complete Purchasing Services’ proprietary systems. Support calls are 60% outbound and 40% inbound.
This role is fully remote and requires candidates to be fully bilingual in French & English. This is a mandatory requirement for candidates to be considered

QUALIFICATIONS

  • Minimum three (3) years of IT help desk, specifically software application support and inside sales or customer service experience.
  • Requires strong attention to detail to ensure database integrity.
  • Requires strong critical thinking skills for clear, concise assessment of support issues and user requirements.
  • Experience and demonstrated ability to diagnose & troubleshoot basic computer user & connectivity challenges.
  • Strong communication skills, written and oral. For bilingual position, must be able to communicate effectively in both English and French.
  • Above average computer skills including Microsoft Office (MS excel) and internet.
  • Working knowledge of video‐editing software (Camtasia) is an asset.
  • The successful candidate must possess a minimum of two (2)‐year college degree in a technology‐related program. A Bachelor’s degree is desirable but not required.
Responsibilities

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