Overview:
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources. At the same time, balancing the commercial needs of the business with mitigating risk to the firm. This mandate is achieved by:

• Utilizing internal contingent workforce expert practitioners, who continuously expand their skills and remain up-to-date on market intelligence.
• Acting as trusted advisors, to educate, challenge the status quo, and advise the business on creative approaches to find the right solutions.
• Delivering a customer-centric approach to the business and external resources by minimizing administration efforts, anticipating their needs, projecting a ‘how can I help you’ attitude, and actively collaborating with Hiring Managers to deepen relationships.

• College or University degree in a relevant field.
• 5+ years’ experience dealing with contract labour or a contingent workforce in a case management capacity, with basic knowledge on related matters.
• Previous experience drafting third-party agreements (including staffing/agency agreements), including liaising with multiple parties for clause modifications and negotiations.
• Previous exposure to immigration matters related to resourcing.
• Superior written and verbal communication skills, in both English and French (bilingualism preferred), including ability to influence and confidently deliver messages using simple language or to simplify complex messages.
• Demonstrated ability to act as a trusted advisor, and ability to deal with multiple stakeholders including senior firm members/ Partners, contractors, external service providers, and various subject-matter experts (e.g. legal, tax experts, and risk management).
• Attention to detail and accuracy is paramount.
• Proven ability to work well in a fast paced, highly demanding, team environment, and manage a high volumes of open cases with varying degrees of complexity.
• Organized, and able to manage competing priorities for multiple stakeholders.
• Consistently deliver value to all stakeholders by providing timely, high-quality service and documentation.
• Keen eye for continuous improvement and efficiency, with a strong aptitude for conducting impact analysis assessments.
• Demonstrated success on operational, process driven initiatives.
• Proficient and comfortable with working in multiple technologies.
• Advanced knowledge of MS Office, especially MS Excel.
• Previous legal training or experience an asset.
• Experience with ServiceNow and Flextrack (or other VMS) an asset