Our growing Oakville client who is a leader in the Financial Leasing industry is looking for a Bilingual Collections Coordinator (French and English) to join their team. YOU MUST SPEAK, READ AND WRITE FRENCH AND ENGLISH TO BE CONSIDERED. The ideal candidate will have a minimum of 3 years related experience and will be responsible for the following:
This position reports to the Manager, Collections. The candidate will be responsible for contacting customers regarding past due accounts and ensuring that payment arrangements are made to bring accounts up to date. The role is focused on making substantial volume contact points with customers and finding solutions to ensure the successful performance by our customers under financial contracts.

Key Responsibilities:

• Contact customers by phone, email, text message and other written correspondence regarding past due accounts and other related matters
• Work with customers to bring accounts current, using established practices and solutions Perform and understand various searches and reports (i.e. credit bureaus, online searches, etc.)
• Recommend action steps on non-performing accounts
• Keep management informed about the status of accounts Save meticulous notes and related documents using our file management software

Requirements:
The Collections Coordinator must have strong attention to detail and the ability to work well under pressure and tight deadlines. The ability to handle challenging and difficult conversations with customers is a must and a key ingredient for success. The candidate must have very strong negotiation skills. A positive and professional attitude with the ability to work well both in a team environment as well as individually is crucial. The successful candidate must be organized and accurate. Strong written and oral communication skills are required and proficiency in Microsoft Office is a must.
Qualifications:

A University or college degree in a business-related field is preferred

• 1-5 years of work experience in a similar role is required
• Bilingualism in English and French is a MUST
• Knowledge of the leasing or finance industry is also considered an asset

Please note this is a hybrid role… 3 days in office and 2 from home. However this summer it is strictly work from home.
Salary 63K-66K
If you are interested then please apply asap.
Job Types: Full-time, Permanent
Pay: $60,000.00-$66,000.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• RRSP match
• Work from home

Schedule:

• Monday to Friday
• No weekends

Work Location: Hybrid remote in Oakville, ON L6K 3V

• Contact customers by phone, email, text message and other written correspondence regarding past due accounts and other related matters
• Work with customers to bring accounts current, using established practices and solutions Perform and understand various searches and reports (i.e. credit bureaus, online searches, etc.)
• Recommend action steps on non-performing accounts
• Keep management informed about the status of accounts Save meticulous notes and related documents using our file management softwar