Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and behavioral healthcare.

JOB DESCRIPTION:

The Community Health Worker (CHW) is a part of an inter-disciplinary clinical care team who helps increase access to health services for people through outreach, engagement and education. They will encourage patients to engage in behavioral health and primary care services. They will assess and address Social Determinants of Health (SDOH) issues and work to eliminate barriers to care as appropriate.

REQUIRED QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED
• Successful completion of the paraprofessional CHW Training Program preferred
• Prior experience in an educator or training role
• Active CPR/BLS Certificate.
• Must possess the ability to write routine reports and correspondence
• Prior experience speaking effectively before individuals and small groups
• Ability to interact respectfully with diverse cultural and socio-economic populations
• Must be bilingual; fluent in English and Spanish.

RESPONSIBILITIES:

• Conduct Social Determinants of Health screening and assessment to uncover individuals’ needs and connect members with available community resources.
• Attempt to contact identified patients in need of primary care services, facilitate scheduling of visits and eliminate barriers to care as appropriate.
• Conduct eligibility determination of services for the uninsured, connect patients with community financial assistance programs.
• Document all outreach attempts, patient interactions, and outreach activities in the Electronic Health Record (EHR).
• Increase access for underserved populations by connecting patients to Covenant’s Sliding Fee Discount Program and assisting with Medicaid enrollment.
• Help patients navigate fragmented care systems, overcoming barriers like affordability, transportation, and access to insurance.
• Address care gaps through proactive outreach and follow-up with patients.
• Schedule visits with appropriate behavioral health providers for follow up.
• Reengage patients through outreach and coordinate care, focusing on behavioral health, SUD services, and connecting them to community resources for housing, food, and transportation.
• Support Behavioral Health Services Expansion (BHSE) by participating in initiatives to remove barriers to care.
• Performs other duties as assigned Covenant Community Care, Inc.

To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED
• Successful completion of the paraprofessional CHW Training Program preferred
• Prior experience in an educator or training role
• Active CPR/BLS Certificate.
• Must possess the ability to write routine reports and correspondence
• Prior experience speaking effectively before individuals and small groups
• Ability to interact respectfully with diverse cultural and socio-economic populations
• Must be bilingual; fluent in English and Spanish