The National Life, Disability & Wellness Team is looking for a self-motivated CPP/QPP Analyst, who thrives on delivering value, is customer-obsessed, and excited to work with a small yet dynamic team. They will have good understanding of Canada Pension Plan / Quebec Pension Plan and its impact on disability benefits as well as strong mathematical and negotiation skills.

Responsibilities :

• Calculate and code the CPP/QPP offset and adjusted LTD benefit in Navigator upon receipt of CPP/QPP disability or retirement benefit approval.
• Calculate and code other offsets such as WSIB, rehab earnings, severance, and input the adjusted LTD benefit in Navigator
• Advise Plan Member of the overpayment amount with clear explanations both verbally and in writing.
• Follow-up with Plan Member and/or Service Canada/ Retraite Quebec for reimbursement of overpayment and negotiate an acceptable repayment plan when vital.
• Proceed with claim recoveries in Navigator
• Review CPP/QPP decline letters and establish if Plan Member should appeal the decision or reapply later.
• Define if utilization of the services of an external CPP Advocate is warranted.
• Supervise a group e-mail inbox and provide responses on a rotation basis

• Calculate and code the CPP/QPP offset and adjusted LTD benefit in Navigator upon receipt of CPP/QPP disability or retirement benefit approval.
• Calculate and code other offsets such as WSIB, rehab earnings, severance, and input the adjusted LTD benefit in Navigator
• Advise Plan Member of the overpayment amount with clear explanations both verbally and in writing.
• Follow-up with Plan Member and/or Service Canada/ Retraite Quebec for reimbursement of overpayment and negotiate an acceptable repayment plan when vital.
• Proceed with claim recoveries in Navigator
• Review CPP/QPP decline letters and establish if Plan Member should appeal the decision or reapply later.
• Define if utilization of the services of an external CPP Advocate is warranted.
• Supervise a group e-mail inbox and provide responses on a rotation basi