COMPANY INFORMATION

Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Hobart Canada is a part of ITW Food Equipment Group and is headquartered in Toronto with branch offices in Halifax, Nova Scotia, Montreal, Québec, Toronto, Ontario, Edmonton, Alberta, and Vancouver, British Columbia. The company employs more than 230 people. Included in this number are over 125 service technicians providing nationwide service, effectively making Hobart Canada the industry’s largest service organization.

JOB DESCRIPTION

Reporting to the National Credit Manager, the Bilingual Credit & Collection Clerk will be responsible for performing accounts receivable and credit-related functions. The incumbent requires excellent negotiation, great verbal, written and interpersonal communication skills in both English and French, must be detailed oriented and have strong organizational skills. Proven problem solving, analytical and decision-making skills are required to meet deadlines and prioritize work. We are looking for someone possessing a high level of integrity and work ethics with a very professional telephone manner.

REQUIREMENTS:

• Fluent in French and English both written and spoken
• Strong organizational skills
• College Diploma or Degree in accounting/business preferred
• Minimum of 3 years work experience working in credit and collections or transferable work experience.
• Proficient in Microsoft Office applications (Excel, Word and Outlook)
• Food Industry experience especially in credit and collections is considered an asset

• Manage outbound and inbound calls on overdue accounts to reduce our DSO
• Organize monthly accounts to maximize monthly recovery
• Review and release pending orders to minimize possible risk of non-payment
• Resolve customer questions regarding billing-related inquiries
• Reconcile customer accounts as required
• Resolve account discrepancies and reach out to other internal departments as needed
• Perform other accounts receivable related functions as needed
• Comply with Health and Safety policies and procedures