At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

KNOWLEDGE/EDUCATION

• Bachelor’s degree, or;
• Advanced degree.

JOB EXPERIENCE

• Minimum of 2 years of relevant experience, with a bachelor’s degree, or;
• No minimum years of relevant experience, with an advanced degree.

SKILLS/COMPETENCIES

• Understanding of credit principles and methodologies
• Strong customer focus
• Relationship building
• Results Oriented
• High organizational ability
• Strong attention to detail and documentation.
• Bilingual in French/English

KNOWLEDGE/EDUCATION

• Business / Accounting Courses
• Enrolled in the CPP designation
• Accounting basics
• Experience using SAP

JOB EXPERIENCE

• 2 years’ experience in credit coordination activities.
• 2 years’ experience with Consumers Collections.
• 2 Years’ experience working with Insurance carriers i.e.) understanding plan provisions, appeals processes
• 2 years’ experience with Windows, and Microsoft Excel (Intermediate) & Word (Intermediate)

SKILLS/COMPETENCIES

• Accounts Receivable module and distribution module
• Excel

PHYSICAL JOB REQUIREMENTS

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
  Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• Provides collections, coordination, and resolution of outstanding invoices from past due Hospitals, Commercial and Healthcare Consumer accounts.
  This position can be based in our Brampton, Ontario office or our office in Pointe Claire (Kirkland), Quebec.

MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned):

• Analyzes credit information to establish customers’ credit limits permitting highest profitable sales consistent with reasonably minimum losses.
• Counsels and negotiates with customers to improve financial controls, suggests sources of working capital, and sets up special credit arrangements and payment schedules.
• Plans credit restriction and collection tactics for risky, slow pay, and sensitive accounts.
• May collect outstanding receivables in accordance with terms and conditions of sale.
• Responsible for reporting complaints and Adverse Drug Reactions (ADR)
• Responsible for all applicable credit management and collection activities for customers.
• Manage customer disputes, through FSCM and collate with Order Management Services and Customer Care to resolve.
• Initiate 20-30 collections calls per day.
• Analyze and report on credit memo and write off activity.
• Weekly review of accounts and credit issues with manager.
• Prepares monthly report:
• Provide coverage for Credit & Collections
• Other credit related activities as assigned.