JOB OVERVIEW

As a Customer Service Representative, you will be the first point of contact for customers, providing assistance and ensuring a positive experience.

EXPERIENCE

• Previous experience in customer service is preferred
• Ability to effectively communicate with customers
• Basic math skills for processing transactions
• Bilingual proficiency is a plus
• Knowledge of retail sales and upselling techniques
• Familiarity with phone etiquette and handling customer inquiries
  Job Type: Full-time
  Pay: From $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In perso

• Respond to customer inquiries via phone, email, or in person
• Assist customers with product information, pricing, and availability
• Process orders, returns, and exchanges accurately
• Resolve customer complaints in a professional manner
• Upsell products or services to increase revenue
• Maintain a clean and organized work area
• Operate Point of Sale (POS) systems for transactions
• Handle cash transactions and provide accurate change