REQUIREMENTS:

• Valid American Visa (to get coaching in USA)
• Really Fluent in English (you will be working only with American people and it will be several English interviews in the process)

KNOWLEDGE REQUIRED:

• Bachelor’s degree or experience; Customer service / Imports / logistics / supply chain.

• Strong computer skills (MS Office, Word, Excel, PowerPoint)

SKILL REQUIREMENTS:

• Highly organized and responsible with impeccable attention to detail
• Strong written and verbal communication, analytical and time management skills
• Enthusiastic self-starter, who can work independently but also thrive in a team environment
• Passion for providing excellent service
• Problem / solution oriented
• Results driven
• Multi-lingual (Spanish) would be an asset

• Managing order files and communications via phone and e-mail with supply chain partners, facilitating the production and delivery of products to global markets.
• Handling inquiries from traders, customers, and suppliers.
• Order processing.
• Coordinating documentation/invoicing and logistics.
• Troubleshoot problems encountered during the various stages of the supply chain