Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Bilingual Customer Service Representative (Spanish/English or Chinese/Engli at Verda Healthcare

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

05 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Spanish, Chinese, Customer Service, Phone-based, Patience, Communication

Industry

Insurance

Description

Job Title: Bilingual Customer Service Representative (Spanish/English or Chinese/English) Location: 8388 W Sam Houston Pkwy S, Suite 282, Houston, TX 77072 (100% On-site) Company: Verda Healthcare About the Role: Are you patient, friendly, and love talking to people? Join Verda Healthcare! We are looking for bilingual individuals to support our Medicare members. This is primarily a phone-based role where you will help our senior members understand their benefits and answer their questions. What you will do: Answer incoming calls: Help senior members with questions about their healthcare benefits and claims. Support & Educate: Guide patients and providers through the Medicare process over the phone. Occasional In-person Interaction: While most work is via phone, you may occasionally assist members who visit our office. What we are looking for: Bilingual Skills: Must be fluent in English/Spanish OR English/Chinese. Experience: 1-2 years in a call center or customer service environment. Personality: Patience is key! You should enjoy speaking with seniors and providing clear, helpful information.

Responsibilities

The representative will primarily answer incoming calls to assist senior Medicare members with questions regarding their healthcare benefits and claims. This role also involves guiding patients and providers through the Medicare process over the phone and providing occasional in-person assistance at the office.