Adecco is currently seeking Bilingual Customer Service Representatives to join our client’s team for a fully remote, contract role. In this position, you will play a vital role in supporting customers via phone while navigating multiple computer systems to deliver accurate and timely assistance. This is a 3-month contract with potential for extension, offering a competitive hourly rate of $19/hour.

• Pay rate: $19/hour.
• Location: Remote
• Shifts: Monday to Friday - 9am-5pm OR 1pm-9pm EST
• Job type: Temporary | Full-time

Here’s why you should apply:

• Hires fast, pays weekly.
• 4% vacation pay paid out on each weekly pay cheque.
• Medical and dental benefits once qualified.
• Free training programs
• New and quicker onboarding process

Responsibilities:

• Answer incoming calls professionally and handle inquiries efficiently.
• Research information using internal resources to resolve issues.
• Escalate complex cases to the appropriate research or technical team.
• Navigate multiple computer applications simultaneously.
• Handle sensitive or challenging situations with professionalism.
• Follow a structured schedule and adhere to call flow processes.

Requirements:

• Must be legally eligible to work and reside in Canada.
• Bilingual in English and French (spoken and written).
• Strong verbal and written communication skills.
• Excellent active listening and customer service orientation.
• Proficiency in MS Office applications (Excel, Exchange, etc.).
• Strong attention to detail and accuracy.
• Must be legally eligible to work and reside in Canada.
• Must have access to a personal computer and a second screen to meet remote tech requirements.

Apply now to this remote Bilingual Customer Service Representatives job for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.
To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits
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Adecco is currently seeking Bilingual Customer Service Representatives to join our client’s team for a fully remote, contract role. In this position, you will play a vital role in supporting customers via phone while navigating multiple computer systems to deliver accurate and timely assistance. This is a 3-month contract with potential for extension, offering a competitive hourly rate of $19/hour.

• Pay rate: $19/hour.
• Location: Remote
• Shifts: Monday to Friday - 9am-5pm OR 1pm-9pm EST
• Job type: Temporary | Full-tim

Responsibilities:

• Answer incoming calls professionally and handle inquiries efficiently.
• Research information using internal resources to resolve issues.
• Escalate complex cases to the appropriate research or technical team.
• Navigate multiple computer applications simultaneously.
• Handle sensitive or challenging situations with professionalism.
• Follow a structured schedule and adhere to call flow processes