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Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams
Keller, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Bilingual, Customer Service, Sales Goals, Product Knowledge, Conflict Resolution, Client Satisfaction, Cash Handling, Communication, Teamwork, Problem Solving

Industry

Paint;Coating;and Adhesive Manufacturing

Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #701684, located at: 2041 Rufe Snow Dr, Ste 201 Keller, TX 76248
Responsibilities
Customer Service Specialists work closely with wholesale and retail customers to determine their needs and answer their questions about products. They are also expected to resolve customer concerns promptly and ensure maximum client satisfaction.