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Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams
Freeport, Illinois, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Jan, 26

Salary

17.0

Posted On

31 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Bilingual, Problem Solving, Communication, Sales Goals, Product Knowledge, Client Satisfaction, Conflict Resolution

Industry

Paint;Coating;and Adhesive Manufacturing

Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. This position is eligible for health benefits, such as prescription savings and virtual physician visits, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including vacation, holidays, and military leave, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/ Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #3097, located at: 1609 S. West Avenue Freeport, IL 61032 This role is part time Pay starts at $17.00
Responsibilities
Customer Service Specialists assist wholesale and retail customers by determining their needs and providing solutions. They are responsible for resolving customer concerns and ensuring maximum client satisfaction while meeting sales goals.