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Bilingual Customer Service Specialist (Spanish) at Sherwin-Williams
East Hanover, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Bilingual, Problem Solving, Sales Goals, Product Knowledge, Client Satisfaction, Cash Handling, Communication, Teamwork, Attention to Detail

Industry

Paint;Coating;and Adhesive Manufacturing

Description
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at: Store #705490, located at: 310 State Route 10, East Hanover, NJ 07936 Store #705907, located at: 147 Speedwell Ave., Morristown, NJ 07960 Store #725193, located at: 80 Morristown Rd, Unit 26, Bernardsville, NJ 07924 *Locations May Vary
Responsibilities
Customer Service Specialists assist wholesale and retail customers by determining their needs and answering questions about products. They are responsible for resolving customer concerns and ensuring client satisfaction while meeting sales goals.