Bilingual Family Case Manager at Cocoon House

Everett, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jan, 26

Salary

24.0

Posted On

24 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Crisis Intervention, De-Escalation, Adolescent Development, Strengths-Based Approaches, Facilitation, Case Management, Community Collaboration, Family Engagement, Resource Referral, Data Entry, Training, Equity, Diversity, Inclusion

Industry

Non-profit Organizations

Description

Description The Bilingual Family Case Manager role works with families to achieve stability and prevent future youth homelessness. They engage families in their homes and in the community to assess family strengths and needs and create goal plans to meet those needs. This Bilingual Family Case Manager role, internally referred to as Bilingual Family Advocate, is responsible for supporting family case management with a total caseload of 15 families. This position also supports the facilitation of diversion seminars for parents and youth monthly. They also respond to community calls, collaborate with community partners, and work collaboratively across Cocoon House programs to ensure consistency of care for youth and families. Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. Bilingual Family Case Manager Duties & Responsibilities Full-Time 40 hrs/week | On-site Wages: $24/hr DOE This position is typically a 9am-5pm work schedule with required evening flexibility two to three days each week to meet with families, as needed. This position also requires some weekend availability such as one weekend each month to conduct the family classes with weekday schedule adjusted to accommodate. Family Case Management: Provide case management to 15 families and participate in family meetings with the Family Advocate. Support youth in creating their own goals that they want to work on with their family. Collaborate with Family Advocates in family meetings, as well as providing support to the youth while they participate in the meetings. Build relationships with community partners, support Family Education Advocates build a caseload, and gather community resources for families in Snohomish County. Caregiver Classes and Seminars: Collaborate with coworkers and community partners to present a strong diversion workshop to families. Conduct monthly parenting classes throughout the year with the Prevention team. Other Responsibilities: Provide low-barrier support for families through phone calls and drop-in services. Provide referrals to other resources as needed. Collect needed demographics and other information from youth and their families and complete all data entry associated with family case management and drop-in sessions in a complete and timely manner. Support other Cocoon House programs to increase staff knowledge around family engagement and Prevention work as needed. Assist the Director of Family Engagement in training Cocoon House staff in best practices in working with families. A commitment to being a part of Cocoon House’s equity, diversity and inclusion work. Benefits: Medical, Dental, and Vision health options with employer contribution Multilingual pay stipend 403(b) retirement plan 21 days of PTO accrued in first year 10 agency-recognized holidays Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings Requirements Skills needed to be successful in this role: Strong and effective communication skills; proficiency in crisis intervention/de-escalation. Knowledge of issues facing young people, adolescent development, and strengths-based approaches in working with families. Individuals with lived experience are strongly encouraged to apply. Two years of experience working in human services field working directly with parents or guardians of grade school, middle school, and/or high school youth required. Experience in facilitation required. Bilingual English/Spanish required. General: High school diploma/GED or high school equivalency Must be 21 years of age or older DCYF background clearance Acceptable driver's abstract with no more than 2 violations within last 3 years Possess a valid driver's license, auto insurance, and reliable transportation Physical: Ability to effectively communicate with all internal and external clients Be able to hear voices and alarms. Ability to read and comprehend a variety of materials Ability to operate phone, computer, and record information for files and logs Must be able to lift up to 50 Ibs Must have ability to run up and down indoor and outdoor stairwells in case of youth emergency. Go up and down stairs

Responsibilities

The Bilingual Family Case Manager works with families to achieve stability and prevent youth homelessness by assessing their strengths and needs. They manage a caseload of 15 families, facilitate diversion seminars, and collaborate with community partners.