CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

• Resolve merchant escalations using problem-solving and customer empathy skills.
• Ensure timely reporting, referral, follow-up, and escalation of client issues.
• Act as a liaison between clients and internal departments to communicate, research, and investigate issues.
• Analyze data and workflows to determine root causes and make efficient recommendations.
• Negotiate with clients to reach satisfactory conclusions.