REQUIRED SKILLS/ABILITIES:

-Must be fluent in both English and French, as well as written.
- Minimum 3 years experience in customer service or related field.
- Experience in the sporting goods industry (Racquet, Paddle, and Winter Sports) encouraged
- Proven excellence in a fast paced team environment
- Strong attention to detail
- Bachelor’s degree preferred/Associates degree required
- PC literate with Proficiency in Windows and Microsoft Office software.
- Background with SAP (ERP) systems a plus
- Ability to multitask and prioritize responsibilities as necessary.

REQUIRED SKILLS/ABILITIES:

-Must be fluent in both English and French, as well as written.
- Minimum 3 years experience in customer service or related field.
- Experience in the sporting goods industry (Racquet, Paddle, and Winter Sports) encouraged
- Proven excellence in a fast paced team environment
- Strong attention to detail
- Bachelor’s degree preferred/Associates degree required
- PC literate with Proficiency in Windows and Microsoft Office software.
- Background with SAP (ERP) systems a plus
- Ability to multitask and prioritize responsibilities as necessary.
Job Types: Full-time, Permanent
Pay: $40,000.00-$43,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Work Location: In perso

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide world-class customer service to our Canadian Account base team located in Guelph ON
• Answer inbound phone calls
• Order entry
• Expediting outbound shipments
• Problem resolution and follow up
• Work closely with the outside sales force and internal operations teammates
• (Racquet and Winter Sports)
• Act as a liaison between departments
• Provide information on product lines, programs, and procedures to customers
• Other duties as assigned

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide world-class customer service to our Canadian Account base team located in Guelph ON
• Answer inbound phone calls
• Order entry
• Expediting outbound shipments
• Problem resolution and follow up
• Work closely with the outside sales force and internal operations teammates
• (Racquet and Winter Sports)
• Act as a liaison between departments
• Provide information on product lines, programs, and procedures to customers
• Other duties as assigned