Founded in 1907 and rooted in our traditions of charity, justice and equality, Catholic Charities supports families, aging adults and adults with disabilities, and youth through human services and opportunities for healthy growth and development. The key mission of Catholic Charities Immigration Legal & Support Services is to assist newcomers in achieving not just legal status and economic self-sufficiency, but in becoming fully active participants in the social and civic life of our communities.
The Immigration Legal Assistant will provide coordination, direct assistance and follow-up to low-income clients
with needs related to immigration legal benefits and/or remedies. Under the supervision of an attorney or DOJ Representative, responsibilities may include, among others, (1) scheduling appointments with clients, (2) completing forms and gathering supporting documentation for submission to US Citizenship & Immigration Services (USCIS) or (3) preparing written declarations in support of immigration benefits or remedies, (4) following up with clients who previously received consultations, and (5) answering client queries both telephonically and in person.
We are seeking an individual who is motivated to serve low income and vulnerable clients. Our ideal candidate will be a team player who loves to learn as immigration laws and policies are always changing. In turn, our office will provide ongoing trainings and a supportive learning environment.
The position serves clients from all over the Bay Area and will be based in San Mateo
Bilingual English/Spanish required.
This position will be based out of our San Mateo office located at 36 37th Avenue San Mateo, CA. 94403

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree.
• Experience directly related to the job qualifications will be considered in lieu of a degree.
• Direct experience providing legal immigration services and working knowledge of immigration law, policies and procedures required.

KNOWLEDGE, SKILLS & ABILITIES:

• Bilingual (English/Spanish) required.
• Cultural sensitivity.
• Excellent translation and interpretation skills.
• Excellent writing skills
• Capacity to work under pressure with minimal supervision.
• Extensive knowledge using Law Logix or any other Immigration or Case Management Software.
• Excellent listening, communication, facilitation and influencing skills.
• Demonstrated planning, presentation and organizational skills.
• Demonstrated ability to compile reports in an organized, completed manner.
• Ability to self-start on projects and to be proactive in anticipating needs of the project.
• Interest in obtaining accreditation with the Board of Immigration Appeals to become a DOJ Representative, a PLUS.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in cross-cultural situations.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.
• Intermittent lifting, pushing, and pulling.
• Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
• Driving is required for this position.

If driving a car is required for the position, incumbent must have a valid California driver’s license and be able to provide proof of DMV record and personal insurance (if required.)

ESSENTIAL DUTIES & RESPONSIBILITIES

• Under the supervision of a Supervising Attorney or DOJ Representative, provides a variety of legal services to clients.
• With said supervision prepares checklists for clients and other supportive materials required for the provision of legal services.
• Prepares immigration forms, to be submitted to USCIS and NVC (National Visa Center) and assembles application packages for final review and signature by Supervising Attorney or DOJ Representative.
• Interfaces with clients to complete orientations to the legal process, translation of documents, document collection and review.
• Data entry and record keeping in standardized legal service software.
• Additional Responsibilities for legal assistants on Affirmative Team:
• Prepares detailed declarations in support of waiver applications, U visas, VAWA applications;
• Interfaces with National Visa Center and/or American Consulates abroad in preparing applications for consular processing
• Maintains proper client files and documentary evidence required to proof eligibility for legal benefits and equities under INA.
• Prepares thorough and detailed notes in case management system regarding interactions and conversations with clients, status of case, documents required and all other information vital for review and audit of file.
• Maintains spreadsheet of all active cases and review list either weekly or biweekly with supervising attorney or DOJ Representative.
• Compiles reports as requested.
• Provides accurate information/referrals to clients with other needs that could be met by our Agency or by other community organizations. Participates in community events (some of them on weekends) performing different tasks including but not limited to: registration, intake, interpretation, and form filling.
• Attends regular mandatory staff meetings.
• Other duties as assigned
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

COUNCIL ON ACCREDITATION (COA) ROLES

• Serves on monthly committee for Performance and Quality Improvement (PQI) committee.
• Serves on Performance and Quality Improvement PQI Committee responsible for monitoring goals and reporting.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Intermittent bending, standing, stooping, kneeling, reaching, twisting, and walking.
• Intermittent lifting, pushing, and pulling.
• Intermittent repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
• Driving is required for this position

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Will be exposed to weather conditions prevalent at the time.
• Noise level in the 36 37th Avenue offices (where this position will be housed) in San Mateo is usually minimal; however, the Immigration Program is a work environment that consists of a 8:30am-5:00pm office environment, with weekly workshops, scheduled client appointments in person and over the phone consultations, information and referral, and intak