Bilingual Insurance Specialist (Ventura, CA) at DaVita International Ltd

, , United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

28.5

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Insurance Counseling, Customer Service, Patient Interaction, Reporting, Relationship Building, Problem Solving, Team Collaboration, Mentoring, Training, Insurance Management, Medicare Knowledge, Data Tracking, Operational Leadership, Patient Advocacy, Social Work Collaboration

Industry

Hospitals and Health Care

Description

Posting Date 12/24/2025 2705 Loma Vista RoadSte 101, Ventura, California, 930031596, United States of America Insurance Specialist Bilingual (English/Spanish) required This role requires visits to our clinics throughout Ventura and the surrounding area. On site visits to our clinics throughout Ventura; 4 days per week is required: Work from Home 1 day per week. Candidate should reside in Ventura or the surrounding area. Valid driver’s license – Insurance Specialists will drive their personal automobiles to get from one clinic to another. A valid driver’s license within the state you are applying is required, with an acceptable driving record The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Insurance Counseling Act as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns Identify, resolve or escalate issues as appropriate for prompt and effective resolution Proactively build relationships with patients Proactively review patient lists with Social Workers and other clinic teammates to identify potential patient insurance issues Proactively build relationships with clinical and regional resources to emphasize and integrate Insurance Management priorities Partner with Social Workers to maintain awareness of patient insurance questions Patient Interaction Assist Medicare patients with understanding their Chronic Special Needs Plan, Medicare, and Medicare Advantage options Provide high-level of customer service to ensure patient questions or issues are addressed effectively Provide information to patients to help them find and/or secure the insurance coverage of their choice Reporting Manage and update tracking tools as appropriate Review trends with team and operational leadership Provide monthly reporting and analysis on key metrics related to patient education and advocacy Compile monthly operations reviews on assigned patient portfolio Other duties and responsibilities as assigned including but not limited to: Attend team meetings, phone conferences, and training as needed Know, understand, and follow teammate guidelines, employment policies, and department or company procedures Participate as requested in special projects and Insurance Management Team initiatives Mentor team members as appropriate on Insurance Management practices Shadow new hires to mentor and to provide training as needed Here is what you can expect when you join our Village: A "community first, company second" culture based on Core Values that really matter. Clinical outcomes consistently ranked above the national average. Award-winning education and training across multiple career paths to help you reach your potential. Performance-based rewards based on stellar individual and team contributions. A comprehensive benefits package designed to enhance your health, your financial well-being and your future. Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. What We’ll Provide: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning. #LI-RH1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Wage Range for the role is $24.00 - $28.50 per hour. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe. To learn more about what it means to be a part of our Village, visit Careers.DaVita.com. DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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Responsibilities

The Insurance Specialist acts as a liaison between patients and various teams to resolve insurance issues and provide support. They also manage reporting and tracking tools related to patient education and advocacy.