À PROPOS DE NOUS

Humi est une plateforme canadienne en matière d’emploi. Nous aidons les entreprises canadiennes à devenir de meilleurs employeurs. Fondée en 2016, Humi a commencé comme une simple application Web infonuagique qui stockait les données des employés. Grâce au soutien de ses clients, Humi a mis au point des solutions permettant aux entreprises canadiennes de gérer les renseignements, l’intégration, le rendement, les congés, les avantages sociaux et la paie des employés.
Nous nous sommes officiellement joints à Employment Hero pour accélérer la réalisation de notre vision et appuyer leur mission, à savoir faciliter et valoriser l’emploi, pour tout le monde! Depuis la création d’Employment Hero en 2014, nous avons connu une croissance assez impressionnante (100 % sur douze mois), obtenu le statut de licorne en 2022, et nous desservons maintenant 400 000 entreprises dans le monde entier, avec plus de 2,9 millions d’utilisateurs sur la plateforme. Nous n’avons pas l’intention de ralentir.
Nous croyons en la répartition des emplois et adoptons une approche de télétravail avec notre équipe. Ce poste peut être exercé à 100 % à distance de n’importe où au Canada.
Il n’y a jamais eu de moment plus prometteur pour rejoindre l’une des licornes de SaaS les plus dynamiques. Découvrons ensemble ce que l’avenir nous réserve!
https://www.humi.ca/blog-post/exciting-news-humi-joins-forces-with-employment-hero-to-accelerate-our-vision
Do you love flexing your critical thinking and analytical skills to create content that educates, informs, and entertains? Are you excited about using your language skills to offer excellent resources to Canadians who speak French? We’re looking for a passionate and creative bilingual content creator to drive the success of our clients by helping and enabling them to understand our platform. Our vision is for this individual to adapt and create the go-to source of education and inspiration for all things Humi-related—in French. That means we need an experienced and outside-the-box thinker to join our Knowledge Management Team (KM) to lead the charge!
Souhaitez-vous mettre à profit votre esprit critique et vos compétences analytiques pour créer du contenu pédagogique, informatif et divertissant? Voulez-vous tirer parti de vos compétences linguistiques pour offrir d’excellentes ressources aux Canadiens francophones? Nous sommes à la recherche d’un créateur de contenu bilingue enthousiaste et créatif pour favoriser la réussite de nos clients en les aidant à comprendre notre plateforme. Cette personne devra adapter et créer une base de connaissances et s’inspirer de tout ce qui a trait à Humi, et ce, en français. Cela signifie que nous recherchons une personne expérimentée et novatrice pour nous joindre à notre équipe de gestion des connaissances pour mener la charge!

WHAT WILL YOU BE DOING AS A BILINGUAL KNOWLEDGE MANAGEMENT ASSOCIATE?

• Translate existing content from English to French across our Help Centre
• Create new French content across our Help Centre
• Being on top of industry trends and becoming a research guru to develop content themes and stories that will resonate with French-Canadian businesses
• Helping to establish Humi as a go-to resource for the most engaging and innovative content
• Collaborating with key stakeholders to understand needs and updating or creating new support articles, and videos for the Help Centre and Humi Academy
• Assessing, evaluating, and proposing solution plans to improve current content
• Interpreting and promoting knowledge management standards and guidelines, best practices, and state-of-the-art approaches
• Translating, creating, updating, and managing all French client-facing training and onboarding materials
• Developing initiatives to improve client usage & accessibility of existing content and resources
• Working closely with the Knowledge Management team to present content in appealing and intuitive ways for a variety of audiences
• Oversee and maintain our French client experience internal knowledge database
• Create innovative and engaging content that encourages clients to use the Help Centre first and promote ticket deflection

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED:

• Excellent French and English copywriting skills
• Excellent verbal and written communication skills in both French and English
• Passion for translating and adapting content with accuracy and confidence
• Creativity that will challenge the team to think outside of what we’ve already done
• Strong communication skills with the ability to convey complex technology in a clear, concise, and effective manner for a wide range of audiences
• A resourceful attitude and thrive in ambiguity
• A strong work ethic with a constant desire to improve through constructive feedback
• To be a self-starter with a positive attitude and a sense of urgency
• Video creation and editing skills
• A basic ability to navigate and update CSS and HTML (or an eagerness to learn)

HUMI IS NOW OFFICIALLY PART OF THE EMPLOYMENT HERO FAMILY! DURING THIS TRANSITION, YOU MIGHT NOTICE JOB POSTINGS ON BOTH HUMI’S AND EMPLOYMENT HERO’S CAREER PAGES. THIS IS COMPLETELY NORMAL. FEEL FREE TO EXPLORE BOTH PLATFORMS AND APPLY FOR THE ROLE THAT BEST MATCHES YOUR SKILLS AND EXPERIENCE. WE’RE EXCITED TO SEE YOUR APPLICATION!

At Humi, we are dedicated to fostering a diverse, equitable, and inclusive work environment where everyone feels a sense of belonging. We want you to know that you’re welcome here, no matter who you are. Indigenous peoples, racialized persons/persons of colour, women, persons with disabilities, LGBTQ2S+ persons, and others – we’re excited to hear from you. Even if you don’t check every box on the requirements list, don’t sweat it – we believe in potential over perfection! Need any interview accommodations? We’re happy to help! Get in touch and let’s chat.
Please note that all successful candidates will only receive offers through the Humi platform and we do not issue offers outside of our platform. We do not make any offers of employment via social media. Please see our resource library for the best ways to detect fraud and fraudulent activity.
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