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Bilingual Lead Care Manager - Los Angeles at Heritage Health Network
, California, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Care Management, Case Management, Care Coordination, Care Planning, Patient Advocacy, Member Engagement, Interpersonal Communication, Bilingual English/Spanish, Documentation

Industry

Hospitals and Health Care

Description
Lead Care Manager (ECM) – Hybrid Role Heritage Health Network (HHN) Join Heritage Health Network and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program. This is a hybrid position (2 days remote, 3 days in the field), giving you the flexibility to work from home while building strong, in-person connections with members across Los Angeles County. Key Responsibilities Serve as the primary point of contact for members and coordinate their care Develop and manage personalized care plans with members and providers Collaborate with healthcare teams and community resources Support members through education, advocacy, and engagement Identify and address gaps in care Maintain accurate, timely documentation Requirements Experience in care or case management (community-based preferred) Knowledge of Medi-Cal and ECM strongly preferred Strong communication and interpersonal skills Ability to work in a team-oriented environment Willingness to travel within Los Angeles County Bilingual (English/Spanish) preferred Benefits Medical, dental, and vision insurance Paid time off + holidays Competitive pay + quarterly bonuses Hybrid work flexibility Growth and advancement opportunities Be part of a mission-driven team making a real difference. Apply today!
Responsibilities
Serve as the primary point of contact for members to coordinate care and develop personalized care plans. Collaborate with healthcare teams and community resources to address gaps in care through education and advocacy.