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Bilingual Lead Dispatcher at Infina Health

Reading, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

55000.0

Posted On

10 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Emergency Communication, Multitasking, Data Entry, English Proficiency, Spanish Proficiency, Active Listening, Critical Thinking, Organizational Skills, Radio Communication

Industry

Shuttles and Special Needs Transportation Services

Description

Infina Health is looking to hire dispatchers for all shifts to manage all the growth! We are looking for dispatchers to work all hours of the day and all days of the week (24/7). We can accommodate everyone's work schedule. We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Responsibilities * Receive emergency and non-emergency calls and record significant information * Address problems and requests by transmitting information or providing solutions * Receive and dispatch orders for products or deliveries * Prioritize calls according to urgency and importance * Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations * Monitor the route and status of field units to coordinate and prioritize their schedule * Provide field units with information about orders, traffic, obstacles and requirements * Enter data in computer system and maintain logs and records of calls, activities and other information Skills * Proven experience as dispatcher or relevant position * Fast typing with experience in data entry * Knowledge of procedures and guideline for emergency situations * Proficient in English and Spanish (oral and written) * Outstanding organizational and multitasking abilities * Active listener with excellent communication skills * Sound judgement and critical thinking * High school diploma

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Responsibilities

Manage emergency and non-emergency calls by transmitting accurate information to field units and coordinating their schedules. Monitor vehicle routes and maintain detailed logs of all activities and communications.