JOB SUMMARY:

Reporting to the IT Manager, the IT Engineer is responsible for troubleshooting a broad range of technical issues, including network connectivity, warehouse equipment, and API/EDI integration communications. Working under limited supervision, the IT Engineer designs develop, troubleshoots, and debug moderately complex systems. They collaborate with internal and external stakeholders to brainstorm, design, develop, and implement new solutions. Additionally, they suggest tools, technologies, and best practices to drive continuous improvements in existing systems and networks. Overtime, including weekends, may be required.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Ability to work effectively in a team and independently with minimal supervision.
Strong understanding of cloud computing principles and production applications in cloud environments.
Knowledge of programming concepts, API design, and distributed applications
Proficiency in SQL and relational database systems such as MySQL or PostgreSQL.
Demonstrated accountability, problem-solving, and decision-making skills.
High attention to detail and accuracy.
Strong leadership and conflict resolution abilities.
Excellent verbal and written communication skills.
Bilingual fluency in English and Chinese Mandarin is highly desirable.

EQUIPMENT KNOWLEDGE:

Proficiency in T-SQL programming.
Experience in network configuration, including setup and troubleshooting.
Familiarity with Active Directory setup and configuration.
Knowledge of TCP/IP and various Internet communication protocols.
Experience deploying network hardware, including printers, routers, and switches.
General proficiency in using computer systems independently.

EXPERIENCE REQUIREMENTS

Minimum of 2 years of relevant experience in IT or engineering environments.

PREFERRED KNOWLEDGE, SKILLS AND ABILITIES

Wireless survey experience or certification such as ECSE is a plus.

EDUCATION REQUIREMENTS

Bachelor’s degree in computer science, Engineering, Information Systems, or a related field. Equivalent formal training or work experience will be considered.

Please refer the Job description for details