Bilingual Mortgage Loan Processor - English/Spanish at Equity Resources, Inc

Newark, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

0.0

Posted On

16 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual Fluency, Mortgage Processing, Loan Documentation, Customer Service, Attention to Detail, Organizational Skills, Interpersonal Skills, Encompass LOS, Time Management, Independent Work, Communication Skills, Problem Solving, File Management, Team Collaboration, Loan File Processing, Compliance

Industry

Financial Services

Description

Description Are you an experienced mortgage processor who’s been searching for a great company that's family owned, that recognizes your contributions, and has a philosophy of no layoffs during the down-season? A company whose goal and purpose is to Improve the Lives of Families? Take a look at Equity Resources! We are a fun and friendly environment where we work together to meet our daily goals. Why you’ll love working here Candidates local to Central Ohio will be asked to work a structured hybrid schedule and can enjoy our corporate office in Newark’s historic downtown square. (Remote work is available for candidates located outside of Central Ohio). Choose from flexible hours: 8:30 AM – 5:00 PM with a 30-minute lunch, or 8 AM – 5 PM / 8:30 AM – 5:30 PM with a 1-hour lunch. Generous PTO, 10 paid holidays, plus a day off for your birthday! Full benefits package (including pet insurance!) first of the month after your first 30 days. 401(k) option with a generous company match —helping you grow your retirement savings faster. Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer. Join a stable, employee-focused company that’s been growing since 1993. Requirements Requires at least 3 years of recent mortgage loan processing experience; ideal candidates will have 3 – 5 years of recent experience. Must reside in a state in which Equity Resources is currently licensed. Bilingual fluency in English and Spanish (reading, writing, and speaking) required. Must have experience supporting multiple loan officers/originators. Experience working in the Encompass LOS is preferred. Ability to manage and process up to 30 client loan files simultaneously, keeping accurate documentation for each loan. Work independently with minimal supervision, applying sound judgment and attention to detail. Organized and thorough in gathering borrower information, verifying documents, and managing files from preapproval to closing. Strong interpersonal skills with the ability to build trust and communicate effectively with borrowers, team members, and third-party vendors. What your day will look like The primary objective of the Mortgage Loan Processor is to make sure loans are fully processed, submitted, approved, closed, and funded with minimal involvement from the Loan Officers/Originators. You will work to obtain and review all client documents, review for accuracy and completeness, and assure that all supporting documentation is sufficient for the borrower and subject property in order to close and fund the loan. You will be responsible for the team pipeline to ensure all closing dates and commitment dates are met. You will interact with the Loan Officers, Underwriters, Back Office, and Closers. You will foster an atmosphere of exceptional customer service and a work environment that is edifying and supportive, creating Raving Fans both internally and externally. The following duties would be applicable: Serve as a primary point of contact by answering phone calls and providing timely updates to internal and external customers. Monitor loan progress and follow up on outstanding items to ensure timely completion of the loan package. Order and follow up on third-party items such as title, VOEs, VODs, insurance, and appraisals. Pulling Credit Bureaus and working with the Credit Bureau to update customer accounts. Ensure all loan packages are complete and compliant before submitting to underwriting. Following up with the underwriter for approvals and work on conditions. Supporting the Company’s strong relationship of “Raving Fan Service” culture through on-going customer contact, quality customer service, and superior product knowledge. Adhere to company policies, procedures, and ethical standards. Perform additional duties as needed to support individual loan files and team goals. About Us Equity Resources, Inc. is a privately owned and operated mortgage company headquartered in Newark, Ohio. We are licensed in 22 states, including Washington D.C., and operate branch offices in many of those locations. Our vision and purpose at Equity Resources, Inc. is quite simply to Improve the Lives of Families. We pride ourselves in creating Raving Fans of our customers AND our employees. We are celebrating our 33rd year in business and are continuing to grow! Come join our team! Equity Resources offers a comprehensive total compensation and benefits package that includes medical, dental, and vision insurance; 401(k) with company match; company-paid life insurance; and much more! Equity Resources is an equal opportunity employer. It does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Responsibilities

The Mortgage Loan Processor is responsible for ensuring loans are fully processed, submitted, approved, closed, and funded with minimal involvement from Loan Officers. This includes obtaining and reviewing client documents, monitoring loan progress, and ensuring compliance before submission to underwriting.