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Bilingual Nights/Weekend Intake Specialist - Personal Injury at Wilhite Rose and Roberts PC

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

27.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Communication Skills, Organizational Skills, Attention To Detail, Multitasking, Microsoft Office, Filevine, Lead Docket

Industry

Law Practice

Description

Description Looking to become a team member at a top tier award winning personal injury law firm? You will be a fit if you exemplify our Core Values: Committed – fearless, driven, accountable, resilient Mindful – measured, prudent, critical thinking, results oriented problem solvers Agile – continually improve, love to learn, flexible, creative Collaborative – kind, authentic, fun, compassionate, team player who loves to win Shift Hours are Monday thru Friday 12pm-9pm and Saturday/Sunday 8am-5pm. Hybrid position What is the role: • Initial point of contact for clients by phone, text, and email • Establish immediate rapport and assess potential cases, determining whether to move forward • Promptly update case details in our systems (e.g., Filevine and Lead Docket) to ensure accurate, timely record-keeping • Gather and review documents, photos, and other pertinent case information to support the legal team’s review • Send and manage contingent fee agreements and client releases using our electronic platforms • Issue decline letters within one day for non-viable cases Compensation and Benefits package: $24-27 hr Comprehensive benefit package Medical, dental, and vision Paid Time Off (PTO) 401k with match Requirements What do I need to bring to the table: Prior experience as an Intake Specialist or in a related role at a personal injury law firm Exceptional communication skills, both verbal and written, with the ability to handle sensitive information discreetly Strong organizational skills with keen attention to detail and the ability to multitask in a fast-paced environment Comfortable working independently and as part of a supportive team Experience with Microsoft Office; familiarity with Lead Docket and Filevine is a plus Bilingual - fluency in Spanish and English

Responsibilities

The role involves being the initial point of contact for clients and assessing potential cases. Responsibilities also include updating case details and managing client agreements.