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Bilingual Office Clerk I at Reading Parking Authority
Reading, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Telephone Management, Receptionist Duties, Cash Reconciliation, Office Administration, Bilingual Communication

Industry

Description
Description POSITION SUMMARY An entry level position, the Office Clerk I role supports a broad variety of general office duties as assigned. The top priority is to handle the front office telephone activity and provide customer service to our walk-in customers. Work duties are determined by the Office Manager, with additional support provided by personnel in the Office Clerk II and Office Clerk III roles. The Office Clerk I is responsible to provide an excellent customer experience through front office support: prompt and courteous telephone management, receptionist duties, providing information to incoming callers, walk-in customer service to RPA customers, and reconciliation of daily cash receipts. Duties are performed in accordance with established RPA policies, procedures, rules and regulations. An employee in this position works a conventional work week in a regular office setting.
Responsibilities
The role focuses on managing front office telephone activity and providing customer service to walk-in clients. Responsibilities include receptionist duties and the reconciliation of daily cash receipts.