POSITION OVERVIEW

We’re seeking an organized, proactive Bilingual Outsource Admin & Talent Specialist to support our team with client communications, recruitment, and administrative tasks. You’ll manage candidate interviews, scheduling, and coordination with U.S.-based clients to maintain smooth operations.

QUALIFICATIONS

• Prior experience in administration, recruitment, or HR coordination preferred.
• Excellent written and verbal English communication skills.
• Strong organizational abilities and high attention to detail.
• Tech-savvy and proficient with email, spreadsheets, and common office software.
• Familiarity with U.S.-based small businesses is a strong advantage.
• Proactive, self-motivated attitude capable of handling tasks simultaneously.

• Talent Acquisition
• Conduct initial screenings and interviews of prospective candidates.
• Prepare candidates for client interviews and collect post-interview feedback.
• Maintain accurate records and progress reports within our hiring pipeline.
• Outsourcing Team Coordination
• Track project progress and address operational requirements of outsourced teams.
• Manage scheduling, including processing leave requests and updating clients on coverage.
• Monitor staff performance, attendance, and escalate issues as needed.
• Maintain comprehensive records on schedules, time-off, and project assignments.
• Client Communications
• Collaborate closely with U.S.-based small business clients to clarify job requirements.
• Provide regular updates on candidates, hiring recommendations, and receive client feedback.
• Ensure seamless communication to maintain client satisfaction.
• Administrative Duties
• Generate reports, perform data entry, and organize documents effectively.
• Manage calendars, schedule meetings, and draft routine correspondence.
• Collaborate with team leads to optimize administrative processes and workflows.
• Continuous Improvement
• Proactively identify workflow gaps in recruitment, onboarding, and scheduling processes.
• Suggest and implement process improvements to enhance efficiency.
• Stay informed on best practices within HR and outsourcing domains.