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Bilingual Overnight Customer Service Rep - Altamonte Springs, FL at American Residential Services LLC

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

19.0

Posted On

04 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Customer Service, Call Center Experience, Microsoft Office, Multi-Line Phones, Scheduling, Professionalism, Urgency

Industry

Consumer Services

Description

Company Name ARS-Rescue Rooter Overview Join ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. **MUST BE BILINGUAL - SPEAK FLUENT ENGLISH/SPANISH** Pay: $19 per hour Schedule: Overnight Shift (9:30pm-6am, 10pm-6:30am or 10:30pm-7am)Full-time, year-round work What We Offer: Weekly pay via direct deposit Paid training and onboarding Insurance available after 31 days Low-cost medical (as low as $5/week) Dental, vision, HSA/FSA 401(k) with company match 13 days PTO + 8 paid holidays Company-paid life insurance Clean office environment with strong team culture Career growth opportunities within a national network Responsibilities Deliver exceptional customer service through inbound and outbound calls. You’ll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. — THIS IS NOT A REMOTE POSITION. Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to handle multi-line phones with accuracy and composure Must report daily to the office (no remote work available) Weekend and shift flexibility may be required Must pass background check and drug screening Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional money may be offered based on experience and will be detailed in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on any protected status under federal, state, or local law. Privacy policy available upon request.

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Responsibilities

Deliver exceptional customer service through inbound and outbound calls. Manage scheduling, handle multi-line phones, and support customers with professionalism and urgency.