Bilingual Personal Banker at First National Bank Texas

Laredo, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Mar, 26

Salary

0.0

Posted On

13 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual Communication, Customer Service, Sales, Cash Handling, Account Management, Transaction Processing, Cross-Selling, Teamwork, Problem Solving, Attention to Detail, Time Management, Flexibility, Computer Skills, High Volume Environment, Stress Management, Spanish Proficiency

Industry

Banking

Description

* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment. * Evaluate customer relationships, new and existing account holders, to offer bank products and services * Follow established policies in accordance with the bank and the supervisor s direction * Accountable for the personal achievement of monthly new account production as assigned by upper management * Participate in an active sales environment that may require in-store aisle prospecting * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations * Receive cash and checks for deposit, verify amounts, and look for check endorsements * Examine cash carefully to guard against acceptance of counterfeit checks and identification * Enter transactions into computer and issue customer receipts * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit * Process western union wires and cash advances * Cross-sell bank services and products * Provide bank services to a diverse customer base, including a large Spanish speaking population * Perform other tasks requested by supervisors as they relate to the bank and its functions * Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels Environmental and Physical Requirements: * Required to stand or walk for extended periods of time dependent upon branch location * Ability to work in a high volume, stressful and noisy environment * Schedules are prepared based on business need and subject to change at any time * Operate a computer and other office machinery * Ability to lift up to 50 lbs. FNBT is an equal opportunity employer. Qualifications * At least 18 years of age * High school diploma, high school equivalency or currently attending high school * Ability to communicate clearly and professionally in both Spanish and English * Six months of work experience in a retail or customer service environment preferred * Must be able to work a flexible schedule including evenings, weekends, and holidays * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment

Responsibilities

The Bilingual Personal Banker is responsible for providing exceptional customer service, processing transactions, and evaluating customer relationships to offer bank products and services. The role also involves achieving monthly new account production and participating in an active sales environment.