POSITION OVERVIEW

The Bilingual Quality Control Specialist supports Learning Services by performing detailed testing and review of instructional materials to ensure accuracy, compliance, and consistency. Working on an as-and-when required basis, the resource will verify eLearning and instructor-led training (ILT) deliverables in English and French to confirm alignment with client-approved standards, guidelines, and project requirements.
Location
Remote, CAN
Job Type
Part Time

QUALIFICATIONS

• Bilingual proficiency (English and French), with strong written and verbal communication skills in both languages.
• Experience testing and validating eLearning and ILT products.
• Familiarity with SCORM standards and Learning Management Systems (LMS/LCMS).
• Strong attention to detail and ability to identify and document errors or inconsistencies.
• Knowledge of instructional design standards, accessibility, and metadata best practices considered an asset.
• Ability to work independently and on an as-needed basis to meet project timelines.
• Must have experience working with paper-based products (Storyboards, Leader’s Guides, Participant Workbooks, Audio Scripts etc) and digital products (eLearning, Videos, Interactive PDFs).
• Expertise in MS Office suite of products.
• Previous experience as a Technical Writer considered an asset.

ADDITIONAL REQUIREMENTS

• Must be a Canadian citizen.
• Must be comfortable working in Eastern Time Zone hours.
  Due to the high volume of applications, only those selected for further consideration will be contacted.

• Test eLearning and ILT programs to verify compliance with client-approved pre-projects, instructional standards, guidelines, precisions, and scenarios.
• Test eLearning for interactivity, functionality, and programming errors.
• Verify grammatical and spelling accuracy in English and French (or both languages, as required).
• Ensure consistency of learning products in presentation and style, including colors, fonts, formats, architecture, navigation strategy, modularization, and consistency between the English and French versions (if applicable).
• Ensure compliance with guidelines, conventions, taxonomies, and best practices for metadata usage.
• Review eLearning for alignment with the approved Storyboard and Prototype.
• Review for alignment between English and French versions.
• For French learning products, validate alignment to client-provided French translations.
• Conduct regression reviews to confirm all internal and client comments have been implemented accurately.
• Verify compliance with SCORM in an approved LMS/LCMS test medium.
• Test eLearning programs to ensure full functionality in the client’s LMS/LCMS environment.
• Record and report results of all QA interventions, making them available to the technical authority.