Bilingual Sales Virtual Assistant (Spanish-English) at Winning Assistants

, , Nicaragua -

Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

7.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Spanish, English, Customer Service, Relationship Building, Sales Follow-ups, CRM Management, Client Engagement, Phone Etiquette, Lead Nurturing, Scheduling, Administrative Support, Initiative, Communication Skills, Confidence, HIPAA Compliance

Industry

Staffing and Recruiting

Description

Job Title: Bilingual Sales Virtual Assistant (Spanish/English) Position type: Full-Time Work hours: 8:30 AM – 5:30 PM EST (1-hour unpaid lunch break) Work days: Monday–Friday (Occasional Sunday availability as needed; Closed on Saturdays) Salary: $5 – $7 per hour depending on experience Job code: [Ja-GoDrip] Workplace: Remote Preferred Candidate Location: Latin America (Philippines candidates accepted only if fluent in Spanish) Scope of Work/Responsibilities A premium, concierge-style medical practice is seeking a full-time Virtual Assistant to support high-touch client engagement and backend operations. This role is heavily focused on exceptional customer service, relationship-building, sales follow-ups, and CRM management rather than clinical support. The ideal candidate is warm, confident, energetic, and highly personable — someone who can easily connect with high-end clients and make them feel valued and understood. This role requires independence, initiative, and strong communication skills. Personality and client-facing confidence are top priorities. Client Engagement & Sales Support Answer inbound calls with a professional and warm tone Follow up with potential clients who did not book appointments Re-engage inactive or past clients Provide information about services and guide potential clients through next steps Support light partnership prospecting Build and maintain strong client relationships Note: This is not a heavy sales role. The focus is on nurturing relationships, engaging leads, and building trust rather than aggressive selling. CRM & Lead Management Manage and update CRM (IntakeQ) Track leads and ensure timely follow-ups Maintain accurate and organized client records Support basic sales pipeline organization Scheduling & Administrative Support Schedule and coordinate appointments Manage calendar and day-to-day scheduling needs Handle backend administrative tasks Support general operations Provide additional executive assistant-style support as trust builds Non-Negotiable Requirements Fluent in BOTH Spanish and English (spoken and written) Majority of clients are Spanish-speaking Must be able to work full-time EST hours consistently Strong phone presence and professional communication skills Full-time availability only (no part-time applicants) Experience Requirements Medical education/degree: Not required Previous experience working as a Virtual Assistant: Preferred Medical license (doctor, nurse, PT, etc.): Not required Strongly Preferred Healthcare or medical office experience Experience in a concierge or premium service environment HIPAA trained or willing to learn Sales support experience (client follow-ups and lead nurturing) Tools CRM: IntakeQ Phone System: RingRx VoIP This role is ideal for someone who loves talking to people, feels confident on the phone, understands client psychology, and thrives in a premium, client-focused environment while supporting a growing practice. Technical requirements Device: Reliable laptop or desktop computer. Internet: High-speed connection (minimum 10 Mbps). Audio: Noise-canceling headset. Video: Webcam for virtual meetings. Workspace: Quiet, professional environment. Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

Responsibilities

This role focuses heavily on supporting a premium medical practice through high-touch client engagement, including answering calls, following up with potential and past clients, and providing service information. Responsibilities also include managing the CRM, tracking leads, organizing the sales pipeline, and handling administrative scheduling tasks.