Bilingual Spanish/English Customer Service Rep / Account Services Associate at TopBuild Corp.

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

40.0

Posted On

12 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Bilingual Spanish/English, Order Processing, Data Entry, Problem-solving, Analytical Skills, Communication, Computer Proficiency, Math Calculations, Interpersonal Skills, Teamwork, Professionalism

Industry

Construction

Description

About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description NOTE: We are looking for a Bilingual Spanish/English speaking individual with proven success learning new computer systems and processes. This is a wonderful team environment, and we are hoping to bring on board a candidate who will align with our vision! The schedule: M-F, 7AM to 4:30PM. Though the schedule is consistent your flexibility is both appreciated and necessary to meet the demands of the business. The compensation range for this specific position is $20 to $23 per hour commensurate, solely, with experience. (Note that the other compensation amount advertised in this job post reflects what is a national average and is NOT SPECIFIC TO THIS POSITION) As a customer service representative in our Tigard, OR location, you will be heavily engaged with customers: on the phone, via E-Mail and face-to-face carrying out a combination of order taking and input as well as assessing current customer needs. WE CAN'T WAIT TO MEET YOU! Your Responsibilities In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. Ability to maintain a positive rapport with customers, providing world class service. Exemplary customer service skills, analytics and problem- solving skills. Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a vehicle for company purposes, a valid driver's license is required. 1- 2 years of experience in a customer service role. Ability to perform basic math calculations. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Bilingual Spanish/English speaking individual needed. Travel Requirements Type of Travel Required: Local Amount of Travel Required:

Responsibilities

You will serve as the primary customer contact, managing order support, product information, and order fulfillment processes. The role involves collaborating with sales, production, and credit teams to ensure high-quality service and accurate order processing.