Bilingual Storage Customer Service Representative at U-Haul

Lawrence, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

18.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bilingual, Organization, Attention To Detail, Work Ethic, Reliability, Punctuality, Independent Work, Willingness To Learn, Self-Starter, Customer Service, Light Maintenance, Computer Literacy, Mobile Device Usage, Inventory Tracking, Safety Compliance, Spanish

Industry

Retail

Description

Compensation Range: $16.00 to $18.00 Hourly Location: 375 Broadway Rte 28, Lawrence, Massachusetts 01841 United States of America Bilingual (English/Sapnish) Part time: looking for Sunday-Tuesday availability Rate: $16.00-$18.00 per hour START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set the stage for U-Haul’s exceptional service by keeping the U-Haul facility clean and inviting. Start your career at U-Haul and join an exceptional, supportive team. U-Haul Offers Facility Housekeepers: Career stability Opportunities for advancement Valuable on-the-job training Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more Paid holidays, vacation, and sick days if eligible 401k and stock options 24-hour physician available for kids Health insurance & Prescription plans if eligible Dental & Vision Plans Subsidized gym/ membership if eligible Business and travel insurance YouMatter EAP program LifeLock identity Theft Critical Illness/Group Accident Facility Housekeeper Responsibilities: Maintain cleanliness of hallways, storage corridors, restrooms, lobbies, and common areas. Sweep, mop, vacuum, and dust regularly. Prepare and clean vacant storage units to ensure they are move-in ready. Perform light maintenance tasks such as changing light bulbs, tightening screws, removing debris, and maintaining exterior grounds. Sanitize high-touch areas to uphold safety standards. Safely use step ladders and move up and down ladders as required. Use mobile devices for tasks such as completing checklists, viewing assignments, and communicating with management (computer literacy required). Report any safety or maintenance issues promptly to management. Provide friendly and professional customer service when interacting with customers on site. Dispose of trash Maintain and track cleaning supply inventory, requesting supplies as needed Other duties as assigned Facility Housekeeper Minimum Qualifications: Must be bilingual (English/Spanish) Must be able to lift, bend, stand, and walk for extended periods. Comfortable using step ladders. Able to perform minor repairs as needed. Comfortable using mobile devices (basic functions only). Attention to detail and strong work ethic. Reliable, punctual, and able to work independently Organization skills Willingness to learn Self-starter Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50lbs assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

Responsibilities

Responsibilities include maintaining the cleanliness and readiness of the U-Haul facility, which involves sweeping, mopping, dusting, preparing vacant storage units, and performing light maintenance tasks. The role also requires providing friendly customer service and reporting any safety or maintenance issues promptly.